Pay My Bill

Bill Payment Options

  • Automatic Payments:

    • Pay By Direct Debit

      To allow us to automatically debit your monthly bill from your checking account, download the application form by clicking on the "Auto-Pay Application Form" link below. Print, attach a voided check and mail to:

      P.O. Box 2950
      Richmond, VA 23228

      Auto-Pay Application Form

    • Pay By Credit Card

      To automatically pay with your credit card each month, download the application form by clicking on the "Auto-Pay Application Form" link below. Print the form, then fax it to 804-422-4513

      Auto-Pay Application Form

  • Pay By Telephone

    Call toll free at (800) 609-2799 and follow the prompts.

  • Pay With Cash

    Pay with cash at any MoneyGram, Western Union, Global Express or CheckFree location:

    For MoneyGram locations call (800) 666-3947 or visit moneygram.com
    For Western Union locations call (800) 325-6000 or visit westernunion.com
    For Global Express locations call (800) 989-6669 and select option 3 at the prompt
    For CheckFree locations, call (800) 309-7668 or visit checkfreepay.com

  • Pay Online (Bill Matrix)

    Conveniently pay online with your Visa, Mastercard, American Express, Discover, Debit Card or a Check:

    Residential Service Payments visit http://www.cavtel.com/payments/home
    Business Service Payments visit http://www.cavtel.com/payments/business

  • Pay By US Mail

    P.O. Box 9001111
    Louisville, KY 40290-1111

    When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Please call 866-455-7509 if you have any questions, or if you would like to revoke your authorization of the electronic fund transfer.

  • Billing Inquiries (Toll Free)

    (800) 291-9699